TrueCall

App Support & Help Center

Need assistance with TrueCall: Caller ID & Dialer on iOS? Find answers and setup instructions below.

Enabling Caller ID & Spam Blocking on iOS

Apple requires users to enable the Call Directory Extension manually in device settings:

  1. Open the Settings app on your iPhone.
  2. Scroll down and tap Phone.
  3. Tap Call Blocking & Identification.
  4. Under Call Directory Apps, toggle TrueCall to ON.
  5. Open the TrueCall app to download and sync the latest spam detection database.

Contact Developer Support

If you encounter unexpected errors, have suggestions, or want to report an issue with caller identification, reach out to us:

• Developer: Premil Devani
• Application ID: 6813851540 (App Store)
• Bundle ID: com.numbersearch.call
• Support Email: support@truecall-ebd3f.web.app

Frequently Asked Questions (FAQ)

Does TrueCall upload my contact list to an external server?
No. TrueCall respects your privacy. Your address book stays completely on your device. Contact access is only used to format caller names locally.
Why does incoming caller identification require iOS 15.0 or later?
TrueCall leverages Apple's native Call Directory and CallKit APIs, which require modern iOS capabilities for smooth, background spam lookup without consuming battery.
How do I request removal of a phone number from the directory?
Send an email to our support email with the phone number and proof of ownership. We review and process directory de-listing requests within 48 business hours.
How do I report a new spam or fraudulent caller?
Inside TrueCall, navigate to Call History or Search, tap on the number, and select "Report as Spam". Our systems analyze report clusters to protect other users.